Privacy Policy
Last Updated: June 7, 2026
Lemon Legal Relief, a division of Noesis Law Firm (“Firm,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains, in clear and straightforward terms, how we collect, use, store, disclose, and safeguard your information when you:
- Visit or use this website
- Complete a contact form
- Request a free case evaluation
- Upload documents
- Communicate with us by phone, email, text, or chat
- Interact with us through online advertising or social media
- Otherwise engage with our services as a potential or existing client
By using this website, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not use this website. This Privacy Policy is intended to comply with applicable privacy and professional responsibility rules, including those of the State Bar of California, to the extent they apply to our practice.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- State of Residence
- Vehicle Information (such as make, model, year, VIN)
- Purchase or Lease Information
- Warranty Information
- Repair History and Service Records
- Documents Uploaded Through Forms
- Communications Submitted Through Contact or Intake Forms
- Information Provided During Case Evaluations or Consultations
We may also automatically collect certain technical and usage information when you visit or interact with our website, including:
- IP Address
- Browser Type
- Device Type
- Operating System
- Website Usage Data (such as pages viewed and time spent)
- Referring Websites or URLs
- Date and Time of Access
- General Location Information (based on IP address)
- Analytics and Advertising Data related to your interactions with our site
We collect this information to help us operate our law practice, evaluate potential claims, and improve our services.
2. HOW WE USE INFORMATION
We may use the information we collect for purposes including, but not limited to:
- Evaluating potential legal claims and eligibility for lemon law or related relief
- Responding to inquiries and requests for information
- Scheduling and managing consultations
- Communicating with you about your potential or existing matter
- Providing and improving our legal services
- Operating and managing our 100% remote law practice
- Improving website functionality, content, and user experience
- Analyzing website performance and marketing effectiveness
- Maintaining the security and integrity of our systems
- Detecting, investigating, and helping prevent fraud or other unlawful activity
- Complying with legal, ethical, and regulatory obligations
- Enforcing our Terms of Use and other policies
We use your information only as permitted by applicable law and our professional responsibilities.
3. NO ATTORNEY-CLIENT RELATIONSHIP CREATED BY WEBSITE USE
Submitting information through this website, sending us an email, calling the Firm, using a chat feature, completing a case evaluation form, or contacting us through online advertising or social media does not, by itself, create an attorney-client relationship.
An attorney-client relationship with Noesis Law Firm, including Lemon Legal Relief, is formed only if and when you and the Firm both sign a written engagement agreement that describes the scope of representation.
Until an attorney-client relationship is formally established, you should not send confidential, privileged, or time-sensitive information. Any information submitted before an engagement agreement is signed may not be treated as protected by the attorney-client privilege or as attorney work product.
4. CONFIDENTIALITY OF SUBMITTED INFORMATION
We take reasonable administrative, technical, and physical measures to safeguard information submitted through our website and communication systems. However, no method of internet transmission, electronic communication, or data storage is completely secure.
While we strive to protect your information, we cannot guarantee absolute security. You provide information at your own risk. If you have concerns about transmitting sensitive information electronically, please contact us to discuss alternative methods.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website and related online services may use cookies and similar tracking technologies, including:
- Cookies (including session and persistent cookies)
- Analytics Tools
- Session Tracking Technologies
- Performance Monitoring Tools
- Advertising and Remarketing Technologies
These technologies help us:
- Operate and improve website functionality
- Remember your preferences and settings
- Understand visitor behavior and website usage patterns
- Measure and improve the effectiveness of our advertising
- Enhance and personalize your user experience
You can usually control cookies through your browser settings, including blocking or deleting cookies. If you disable or reject cookies, some features of the website may not function properly.
6. ANALYTICS AND ADVERTISING
We may use third-party analytics and advertising services, including but not limited to:
- Google Analytics
- Google Ads
- Meta/Facebook Advertising
- Other Analytics, Remarketing, and Advertising Platforms
These third parties may use cookies, pixels, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads. The collection and use of information by these third parties are governed by their own privacy policies and terms. We encourage you to review those policies and, where available, adjust your privacy settings directly with those providers. You may be able to opt out of certain third-party data collection or targeted advertising by using tools provided by those third parties or industry groups.
7. INFORMATION SHARING
We do not sell personal information. We may share information, to the extent reasonably necessary and consistent with our legal and ethical obligations, with:
- Attorneys and law firm personnel involved in evaluating or handling your matter
- Legal support staff and contractors assisting with your case or our operations
- Technology service providers (such as website hosting, email, and IT support)
- Cloud storage and document management providers
- Case management and practice management providers
- Local counsel or co-counsel when appropriate for your representation
- Experts, consultants, or vendors engaged to assist with your matter
- Courts, arbitrators, governmental agencies, or opposing parties when required or appropriate in connection with a legal matter
- Third parties as required by law, regulation, court order, or professional responsibility rules
When we share information with service providers, we seek to do so in a manner that is consistent with applicable privacy and professional responsibility requirements.
8. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have certain rights under California privacy laws, including the California Consumer Privacy Act (CCPA) and its amendments, subject to applicable exemptions for legal services and law firms. Subject to applicable law and exemptions, California residents may have the right to:
- Request access to the personal information we have collected about them
- Request correction of inaccurate personal information
- Request deletion of certain personal information, subject to legal and ethical retention obligations
- Request information about the categories of personal information collected, the sources of that information, the purposes for collection, and the categories of third parties with whom information is shared
To submit a privacy request, you may contact us at: Email: info@noesislawfirm.com. We may need to verify your identity before responding to certain requests. Some information may be exempt from such requests under applicable law, including information subject to attorney-client privilege, work product protections, or legal retention requirements. We will not discriminate against you for exercising any rights available to you under California law.
9. CHILDREN’S PRIVACY
This website and our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that personal information from a child under 18 has been submitted through our website or services, we will take reasonable steps to delete that information as soon as practicable. If you believe that a child under 18 has provided us with personal information, please contact us using the contact information below.
10. DATA RETENTION
We retain information for as long as reasonably necessary to: evaluate potential claims; provide legal services; communicate with you; comply with legal, regulatory, and ethical obligations; resolve disputes; and maintain appropriate business and accounting records. Retention periods may vary depending on the nature of the information, the status of any legal matter, and applicable legal and professional requirements. In some cases, we may retain information for an extended period as required or permitted by law.
11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, services, or platforms that are not operated or controlled by the Firm. We are not responsible for the privacy practices, content, security, or terms of any third-party websites. If you choose to visit a third-party website, you do so at your own risk. We encourage you to review the privacy policies and terms of use of any third-party websites you visit.
12. SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no security system or method of data transmission is completely secure. We cannot guarantee the absolute security of any information transmitted to or from our website or stored by us. You provide information at your own risk. If we become aware of a data security incident that affects your personal information, we will take steps consistent with applicable law to investigate and, where required, notify you.
13. REMOTE LAW PRACTICE DISCLOSURE
Lemon Legal Relief operates as a 100% remote law firm. Client communications, consultations, document exchanges, electronic signatures, and case management may occur through secure electronic means, including but not limited to: telephone and mobile communications; email; video conferencing platforms; secure cloud-based document storage and sharing; and secure client portals and case management systems. We use these tools to provide convenient, efficient, and accessible legal services while striving to maintain appropriate security and confidentiality consistent with our professional obligations.
14. CHANGES TO THIS PRIVACY POLICY
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make changes, we will update the “Last Updated” date at the top of this page. Changes become effective when posted on this page, unless otherwise stated. Your continued use of the website after any changes are posted means that you accept the revised Privacy Policy. We encourage you to review this page periodically to stay informed about our privacy practices.
15. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:
Lemon Legal Relief
A Division of Noesis Law Firm
Email: info@noesislawfirm.com
Phone: (123) 456-7899
Business Hours:
Monday–Friday: 8:00 AM – 6:00 PM PT
Saturday: By Appointment Only
Sunday: Closed